Your Privacy Matters to Us

At EGI Interiors, we’re committed to protecting your privacy and personal information.
This policy explains how we collect, use, and safeguard your data when you visit our website, contact us, or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following information:

• Your name, address, and contact details (for design visits, orders, or enquiries)
• Payment information (processed securely via approved payment providers)
• Email and communication data (to respond to your messages and send updates)
• Website usage data (via analytics tools to improve our services and performance)

We only collect information that is relevant and necessary for the purpose of providing our services.

How We Use Your Information

We use your data to:

• Process and manage orders, designs, and installations
• Arrange appointments and provide customer service
• Communicate updates, offers, or promotions (only with your consent)
• Improve our website, products, and customer experience

We will never sell, rent, or trade your personal data with any third party.

Data Protection & Security

Your information is stored securely and protected from unauthorised access, loss, or misuse.
We use encryption, secure servers, and restricted access systems to safeguard all personal data.

Payment transactions are handled through trusted, PCI-compliant providers.

Sharing Your Data

We may share limited information with:

• Delivery teams or installers (to complete your order)
• Finance providers (if you apply for credit)
• IT or marketing partners who help us maintain our systems and website

All third-party partners follow strict confidentiality and security requirements.

Your Rights

Under UK GDPR, you have the right to:

• Access a copy of the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications
• File a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at:
info@egiuk.com

We will respond to your request within 30 days.

Data Retention

We retain your information only for as long as necessary to fulfil our services or comply with legal obligations.
Once it’s no longer needed, your data is securely deleted or anonymised.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.
Any updates will be posted on this page with a new “Last Updated” date.

Contact Us

If you have any questions about how we handle your data, please contact:

EGI Interiors Limited
Greenford, West London, UK
info@egiuk.com
020 8578 5775